VOLUNTEERING AT THE WILD

Please read through the below information carefully before completing your application form. Volunteer positions are limited and in high demand so make sure to follow the instructions carefully, as incorrect or incomplete applications will not be considered. 

 

APPLYING TO VOLUNTEER

Email is our main point of contact, so double check you have entered this correctly on the form.  If your application is successful, you will receive an offer via email.  MAKE SURE TO CHECK YOUR INBOX & JUNK MAIL REGULARLY AFTER SUBMITTING AN APPLICATION.  Adding volunteer@thewildcampout.com.au to your contacts list will help avoid our emails going into your spam folder. 

You will be asked to show ID when entering the festival and this needs to match the name on your volunteer ticket.  It also makes it easier for us to REFUND YOUR DEPOSIT when you have completed your shifts (see VOLUNTEER TICKET and DEPOSIT REFUND sections for more details). There is a section in the application to add your preferred name, which we will refer to you by when on site.

 

PREFERRED ROLES AND AVAILABILITY

These options are to help us find a suitable volunteer position for you, but some teams have limited availability and you are not guaranteed to be assigned the role you have requested. The more available and open you are, the more likely you are to be offered a position.

Most of the positions we need to fill are during the event, and event volunteers are required to complete 12 hours in exchange for their ticket.  These volunteers are expected to be available FOR THE DURATION OF THE EVENT, which means arriving onsite on the 30th and being available until departing the morning of the 2nd.

We understand that people may have work commitments that affect their availability – if possible, we will work with you to organise your volunteer shifts around this, BUT WE MAY NOT BE ABLE TO OFFER POSITIONS TO THOSE WITH LIMITED AVAILABILITY.

 

YOUR VOLUNTEER TICKET

If your application is successful, you will receive an email offering you a position.  If your application is not successful, we will let you know and will place your name on a waitlist in case any last-minute positions become available.

New volunteers are required to pay a $335 DEPOSIT to secure their position.  This helps to ensure that everyone is committed to attending the event and includes a non-refundable fee of $25, which covers volunteer insurance and other additional admin costs.

The deposit is your TICKET TO THE EVENT, and your position is not confirmed until it has been paid.   Zip pay is available to help you budget for your volunteer ticket.  After the event, you will be refunded $310 back onto the card that the ticket was purchased on, provided you have completed all your rostered shifts (see REFUNDS section for more details).

Once your deposit has been paid you will be passed on to your team lead, who will inform you of your shift days/times closer to the event.  Please note, rosters are not released until AFTER you have paid your deposit.

 

ENTRY TO THE FESTIVAL

Please plan to arrive at the festival at least 4 hours prior to your first shift to ensure that you have enough time to get through the line and set up camp etc.  To keep the line at the gate moving swiftly please have a copy of your volunteer ticket on your phone or have it printed out with your ID. 

ALL VEHICLES ARRIVING THROUGH THE GATE REQUIRE A CAR PASS – this includes volunteer vehicles, and car passes will cost extra at the gate, so don’t be that person who holds up the line because you didn’t buy yours ahead of time!

Early entry passes will be organised for those who have shifts on the morning or afternoon of the 30th.  You will not be rostered for a morning or afternoon shift on the 30th unless you have specified on your application form that you are available to arrive on the 29th.

 

WORKING YOUR SHIFTS

It is critical that you come to the Volunteer Tent before and after each shift to sign in and out. Forgetting to do so could result in a forfeit of your refund.

You are expected to be sober, dressed appropriately, well-fed and hydrated. If you are intoxicated in any way we will dismiss you and you will forfeit your refund.  You must be wearing fully enclosed shoes whilst volunteering. No shoes – no work – no refund. 

We advise that you wear sun protection for daytime shifts and dress appropriately for cooler weather in the evenings.  We do supply a small snack for your shift in the Volunteer Tent, but it’s not a meal.  Please bring a reusable water bottle. It gets extremely hot at Linga Longa and it is easy to get dehydrated.

 

REFUNDS  & CANCELLATIONS

All volunteer deposits will be refunded back onto the card that was used to purchase the volunteer ticket. This means if you give someone money to purchase your volunteer ticket the refund will go back onto their card.  The Wild Campout takes no responsibility for refunds after they go back onto the card of purchase.

Please only accept a position if you are 100% committed to attending the event and showing up for your shifts, as it is incredibly difficult to find extra volunteers at the last minute.  Volunteer cancellations prior to Nov 30th will be charged a $50 cancellation fee and cancellations after the 30th of November will incur a $100 fee. Cancellations after the 15th of Dec will incur a $150 fee, as there is not enough time over the Christmas holidays to be processing new volunteer applications.  Volunteers who do not attend the festival will not be charged the admin fee and will only be charged the relevant cancellation fee. All refunds including cancellations will processed after the event.

We will endeavour to refund all volunteers within 2 weeks, but it can sometimes take up to a month to get all refunds disbursed. Once your refund has been processed, you will be notified by email, at the address you provided when you purchased the ticket.  If you have not received your refund by the beginning of February please contact our finance team at info@thewildcampout.com.au

 

BEFORE YOU LEAVE SITE

To ensure you will receive your volunteer refund it is advised that you check in with the volunteer tent one last time to make sure you have correctly signed on and off for all your shifts. 

 

COVID EVENT SAFETY

Due to the changing nature of WA’s border, all volunteers must not have travelled interstate or overseas within the 2 weeks before arriving at the event.  We understand this may be disappointing for those who wish to join us from interstate, but quarantine restrictions may change at a moment’s notice, and the safety of our community remains our top priority.

 

PRIORITY WILL BE GIVEN TO VOLUNTEERS WHO HAVE COMPLETED AN APPROPRIATE COVID-19 SAFETY TRAINING COURSE

For those interested in hospitality roles (either in the kitchen or coffee tent), please complete the ‘AHA COVID-19 Hygiene’ training at: https://hospitalityhygiene.com/aha-covid-19-hospitality-tourism-hygiene-course/

For those interested in any other roles, please complete the Department of Health’s ‘COVID-19 Infection Control Training’ module at: https://covid-19training.gov.au/register

 

That’s all for now – We’ll see you out there soon!