Volunteer

 

VOLUNTEERING!

Please read through this information carefully before completing the application form below. Volunteer positions are limited and in high demand this year, so make sure you follow the steps below carefully, as incorrect or incomplete applications will not be considered. 

Email is our main point of contact, so double check you have entered this correctly on the form.  If your application is successful you will receive an offer via email. MAKE SURE YOU CHECK YOUR INBOX & JUNK MAIL REGULARLY AFTER SUBMITTING AN APPLICATION.  Adding volunteer@thewildcampout.com.au to your contacts list will help avoid our emails going into your spam folder. 

 

APPLYING TO VOLUNTEER

PLEASE USE YOUR FULL NAME as shown on your ID. You will be asked to show ID when entering the festival and this needs to match the name on your volunteer ticket. It also makes it much easier for us to find your application, confirm when you have purchased your volunteer ticket and most importantly REFUND YOUR DEPOSIT when you have completed your shifts (see VOLUNTEER TICKET and DEPOSIT REFUND sections for more details). There is a section in the application to add your preferred name, which we will refer to you by when on site.

VOLUNTEERS MUST BE 18 YEARS OF AGE OR OLDER

Please also include your Facebook profile link in your application if you have one.  If your application is successful you will be invited to join the private Wild Volunteers Facebook group, which is the main way volunteers can organise ride shares, ask questions and contribute feedback to the event organisers.

 

COVID EVENT SAFETY

This year, all events over 500 people are required by the WA Government to have a COVID Event Plan.  As part of our Event Plan, all volunteers and staff are required to complete a WA Government approved COVID Safety training course.

The course we recommend is the Department of Health’s COVID-19 Infection Control Training module, which is quick, easy, and FREE, and is available at https://covid-19training.gov.au/register

Applications will not be accepted by those who have not completed the training course, so make sure to have your certificate downloaded and ready when you fill out the application.

If you have already completed an alternate approved COVID training course, such as the AHA Hospitality & Tourism Hygiene Course that is also acceptable, although our Ranger volunteers are specifically required to complete the recommended Infection Control module.

DUE TO THE CHANGING NATURE OF WA’S BORDER, ALL VOLUNTEERS MUST NOT HAVE TRAVELLED INTERSTATE WITHIN THE 2 WEEKS LEADING UP TO THE EVENT. 

We understand this may be disappointing for those who wish to join us from interstate, but quarantine restrictions may change at a moment’s notice, and the safety of our community remains our top priority

 

PREFERRED ROLES AND PREFERRED WORKING TIME FRAME

These options are to help us find a suitable volunteer position for you, but it is not a guarantee you will be assigned the role you request, as some teams have limited availability. The more available and open you are, the more likely you are to be offered a position.

Most of the positions we need to fill are during the event, and event volunteers are required to complete 12 hours in exchange for their ticket.  These volunteers are expected to be available FOR THE DURATION OF THE EVENT, which means arriving onsite on the 30th and being available until departing the morning of the 2nd.

Some roles may require volunteers to arrive onsite the afternoon of the 29th to be ready for a shift the morning or early afternoon of the 30th.  Please be sure to let us know if you are available for one of these early arrival positions.

We understand that people may have work commitments that affect their availability – we will work with you to organise your volunteer shifts around this if possible, but MAY NOT BE ABLE TO OFFER POSITIONS TO THOSE WITH LIMITED AVAILABILITY.

Set up volunteers are required to arrive onsite the afternoon of Dec 27th.  DO NOT apply for a setup position if you cannot meet this requirement.  (Unless you have already received approval from your team lead.)

Some setup and event roles have a reduced requirement of hours in exchange for staying to help with packdown.  Please let us know if you are available to stay for packdown, as we may be able to offer you one of these limited positions.

 

YOUR VOLUNTEER TICKET

If your application is successful, you will receive an email offering you a position.  It depends on the volume of applications we receive, but we are anticipating having most positions filled by early December.  Please do not contact us to ask about your application before then, as we are working hard to process them as quickly as possible.  If your application is not successful, we will let you know and will place your name on a waitlist in case any last-minute positions become available.

Once you have been offered a position you will be required to pay a $300 VOLUNTEER DEPOSIT.  This includes a non-refundable fee of $25, which covers volunteer insurance and other additional admin costs, while also ensuring that people show up for their shifts and aren’t just volunteering as a way of getting into the event. 

The deposit is your TICKET TO THE EVENT, and your position is not confirmed until it has been paid.   We will email you instructions on how to pay the deposit once you have accepted your position.  Zip pay is available to help you budget for your volunteer ticket.  Afer the event, you will be refunded $275 back onto the card that the ticket was purchased on, provided you have completed all your rostered shifts (see REFUNDS section for more details).

Once your deposit has been paid you will be passed on to your team lead, who will inform you of your shift days/times closer to the event.  Please note, rosters are not released until AFTER you have paid your deposit, usually around Mid-December.

 

VOLUNTEER DEPOSIT REFUNDS

All Volunteer Deposit refunds will be refunded back onto the card that was used to purchase the volunteer ticket. This means if you give someone money to purchase your volunteer ticket, the refund will go back onto their card. If you are not using your own card to purchase your volunteer ticket please make sure it is someone you trust to pass the refund back to you. The Wild Campout takes no responsibility for refunds after they go back onto the card of purchase.

If you are unable to attend the event and require a refund of your deposit a $50 cancellation fee will be charged up to the 15th of December.  That being said, it is incredibly difficult to cover shifts and find extra volunteers at the last minute, so please only accept a position if you are 100% committed to coming and showing up for your shifts.  Cancellations after the 15th of December will incur a $100 cancellation fee as there is less than 2 weeks before we arrive onsite and positions have been finalized. There is not enough time over the Christmas holidays to be processing new volunteers to replace your position.  Volunteers who do not attend the festival will not be charged the admin fee, and will only be charged the relevant cancellation fee.

We will endeavour to refund all volunteers within 2 weeks, but it can sometimes take up to a month to get all refunds disbursed. Once your refund has been processed, you will be notified by email, at the address you provided when you purchased the ticket.  If you have not received your refund by the beginning of February please contact us via email.

 

VOLUNTEERS ENTRY TO THE FESTIVAL

Please arrive at the festival at least 4 hours prior to your first shift to ensure that you get through the front gate and set up camp in a timely manner.

If your shifts require you to be on-site before gates open we will arrange early access for you.

To make your entry to the festival swift and painless have a copy of your volunteer ticket on your phone or, have it printed out with your ID. 

ALL VEHICLES ARRIVING THROUGH THE GATE REQUIRE A CAR PASS – this includes volunteer vehicles, and car passes will cost extra at the gate, so don’t be that person who holds up the line because you didn’t buy yours ahead of time!

If you forget your volunteer ticket you will need to ask the Gate manager to radio the Volunteer Coordinator to assist you.

There are no volunteer ticket sales on the gate.

WORKING YOUR SHIFTS

It is critical that you come to the Volunteer Tent before and after each shift to sign in and out. Forgetting to do so could result in a forfeit of your refund.

You are expected to be sober, dressed appropriately, well-fed and hydrated. If you are intoxicated in any way we will dismiss you and you will forfeit your refund.

You must be wearing fully enclosed shoes whilst volunteering. No shoes – no work – no refund. 

We advise that you wear sun protection for daytime shifts and dress appropriately for cooler weather in the evenings.  We do supply a small snack for your shift in the Volunteer Tent, but it’s not a meal.  Please bring a reusable water bottle. It gets extremely hot at Linga Longa and it is easy to get dehydrated.

Most volunteer positions during the festival require you to work 12 hours in total.

If you are volunteering during setup and pack down you will be required to work 2 full days (in some roles these hours are spread across 3 days), and this will include meal breaks.

BEFORE YOU LEAVE SITE

To ensure you will receive your volunteer refund it is advised that you check in with the volunteer tent one last time to make sure you have correctly signed on and off for all your shifts.