I’m sure you have lots of questions.
DOES MY NAME NEED TO BE ON THE TICKET
Yes. To ensure the validity of the ticket, we require your name to be on your ticket. At the event, gate staff will check to ensure your name on your ID matches the name on your ticket.
CAN I CHANGE THE NAME ON MY TICKET
Yes. Name changes are available through https://the-wild-campout.in-tix.com. Please note that name changes will incur a $20 admin fee.
I HAVE SEVERAL TICKETS UNDER MY NAME. DO I NEED TO CHANGE THEM TO MY FRIENDS NAMES?
Yes, the tickets will need to have your friends name on their ticket. Tickets and ID will be checked on arrival.
REPLACING LOST TICKETS
If you cannot find your online ticket purchased through intix.. please follow the instructions here.
I CAN’T GO ANYMORE. HOW DO I RE-SELL MY TICKET?
You can sell them yourself and change the name on the ticket here.
MY TICKET HASN’T ARRIVED?
If your ticket hasn’t arrived in your inbox within 24 hours first check your junk mail, they often end up there. Still no luck? Please email: firstname.lastname@example.org with the email address you booked the ticket through with your full name and details. We’ll come back to you ASAP.
WHAT IS YOUR REFUND POLICY?
There will be no refunds. The Wild runs rain, hail or shine. Artist schedule is subject to change without notice, there’s some things we just can’t plan for.
WRISTBANDS AT THE EVENT
You will be issued a wristband when you have your ticket scanned at the gate. There are no replacements for lost wristbands; the only way they can be removed is with scissors. Wristbands will not be replaced and cannot be transferred to friends.
All children, under the age of 16, will be issued with a second wristband that will note the child’s name, parents name, phone number and car registration.
Anyone without a valid wristband will be regarded as a trespasser and will be immediately ejected from the event and over to authorities.
All occupants of any vehicle assisting a trespasser will be refused entry.
Anyone wearing a forged or invalid wristband will be regarded as a trespasser and handed over to authorities and immediately ejected from the event.
CAN WE BRING KIDS
Yes, as long as they are accompanied by an adult at all times. Children under the age 2 are free and kids between the ages of 2 and 14 will qualify for a kids ticket which is $30 and covers our venue charge. All kids over the age of 14 will be required to purchase a full priced ticket.
All children, under the age of 14, will be issued with a second wristband that will note the child’s name, parents name, phone number and car registration.
IS CAMPING INCLUDED IN MY TICKET
Yes, free onsite camping is included in the ticket price. Glamping add-ons will need to be purchased in addition to a festival ticket from here.
I’VE PURCHASED A GLAMPING PACKAGE DOES THIS GET ME INTO THE FESTIVAL
No. Glamping packages do not include your event ticket. You must also purchase an event ticket here.
DO I HAVE TO BUY A CAR PASS
Yes. All guests arriving by vehicle are required to purchase a car pass [insert car pass link]. If you share a car you can split the costs – genius!
All profits will be donated to Forests for Life, a not for profit group dedicated to protecting the native forests in Western Australia South West.
If you have not pre purchased your car pass you will need to purchase one at the gate for $50.
HOW MUCH SPACE DO WE GET PER CAMPSITE
You are permitted to take as much space as your group requires. Although we have a large campground, we ask that you do not take up an excessive amount of space. To camp in larger groups please ensure your convoy arrives at the event together.
DO WE GET TO PICK OUR CAMPING SPOTS?
Yes, you will be allowed to choose your own campsite. If you wish to camp with your friends please plan to arrive together.
There will be designated family camping and glamping areas that are in quieter spots, closer to amenities.
IS THERE POWER ONSITE?
No, its time to unplug from your electronic devices.
CAN I BRING A CAMPERVAN OR CARAVAN
Yes. However, all flammables must be removed prior to the event, these include gas bottles.
Please also note that you are not guaranteed to camp near your friends in a campervan or caravan.
Campervan and Caravans passes can be purchased here for $20.
CAN WE BRING A PORT-A-LOO
No. There will be plenty of toilet facilities around the site.
CAN WE BRING A COUCH
No. You cannot bring any couches or large furniture.
CAN I DRIVE TO THE FESTIVAL AND BACK EACH DAY
No, all guests are asked to enter and exit the event during designated times. Cars are not permitted to be used at any times outside of these times (unless in an emergency) during the event. If you are required to leave the event before the 2nd January for any reason, you will not be permitted to return. There will be no passouts issued.
CAN I GET DROPPED OFF AND PICKED UP FROM THE EVENT
Yes, Just make sure you have all your necessary belongings.
WILL THERE BE A BUS?
No. We will not be arranging any bus or shuttle services.
WHEN WILL SET TIMES BE RELEASED
We will release the full schedule closer to the event date. Please note this is subject to change.
CAN I BRING ALCOHOL TO THE FESTIVAL
Yes you can BYO a limited personal supply of alcohol (we recommend no more than 1 carton or 1 x 700mm of spirits per person maximum), however we have a strict no glass policy. Plastic or cans only. No bottles of any kind (including beer, wine, champagne) will be permitted into the event. These may be confiscated upon entry so plan ahead and decanter as necessary.
Please drink responsibly; if you are overly intoxicated you may be escorted back to your tent to sleep it off.
Aggression or harassment will not be tolerated in any form. If you behave like a dick, cause harm, threaten to cause harm, harass our guests or generally disrupt the event in any negative way, you will be escorted off the site and blacklisted for all of our future events.
IS EFTPOS ACCEPTED ONSITE
No, EFTPOS is not accepted and there will be no ATMs on site. We recommend bringing plenty of cash with you.
IS THERE WHEEL CHAIR ACCESS
Yes, however please be mindful that the event is set upon natural terrain and sometimes uneven. The Wild Campout has put provisions in place to best accommodate people using a wheelchair, but we want to do our best to meet your needs so please email email@example.com with any special requirements you may have or for further information.
WILL THERE BE VEGETARIAN AND VEGAN OPTIONS ONSITE?
WHEN DO I HAVE TO LEAVE?
The designated leaving times are:
1 January 11am -2pm
2 January 9am – 12pm
At the very latest, you must have vacated the site by 12pm Wednesday 2nd January 2019.
WHAT ITEMS ARE BANNED FROM THE FESTIVAL?
Glass, weapons, illegal drugs, Whipped Cream Chargers or “nangs”, fireworks, fire twirling devices, whips, flares, professional recording devices, laser lights, studded clothing apparel, any other items considered illegal or dangerous, animals…. Oh, and also dickheads.
WHAT DOES A TOTAL FIRE BAN MEAN?
A total fire ban means that we don’t allow any fire, fireworks, candles, cooking facilities, flares, sparklers, gas bottles or the like. Please be aware that especially that time of year, there will be a total fire ban due to the extreme weather conditions. Anyone found with any of these items will be immediately ejected from the event and may be issued with fines.
In the case of a bush fire all exits will be closed. There is to be absolutely NO ONE leaving site. The safest place to be in a bush fire is at the muster point which is on the lawn by the lake.
WHAT MEDICAL FACILITIES ARE AVAILABLE?
There will be full medical facilities available on site. You can find the location of these on our site map. If you have any trouble finding our first aid tent, don’t hesitate to ask one of our camp rangers for assistance.